What is the initial step taken by the board when a complaint against a dentist is received?

When a complaint against a dentist is received, the board's initial step is to send the complaint to the dentist for a formal response. This process ensures that the dentist has an opportunity to provide their perspective and address the allegations made against them. It reflects the principles of due process, allowing for fair treatment and an opportunity for the dentist to defend themselves before any further action is taken.

This initial step is crucial as it aids the board in gathering all relevant information before making a determination about the validity of the complaint. It further emphasizes the board's responsibility to investigate allegations thoroughly and impartially.

The approach of sending the complaint to the dentist aligns with regulatory practices, ensuring that actions taken by the board are based on a comprehensive understanding of the situation, fostering transparency and accountability within the dental profession.